Last-mile delivery

Customer-facing tracking links, proof of delivery and ETAs that hold up — so the last leg stops generating “where is my driver” calls all afternoon.

Give your customers visibility into their deliveries while optimizing your logistics operations. Yipii IoT provides real-time tracking, proof of delivery, and customer-facing tracking links.

Freight, depots and subcontractors instead? See logistics & distribution.

The Challenge

Delivery and logistics companies struggle with:

• "Where is my delivery?" customer calls
• Missed delivery windows
• Lack of proof when disputes arise
• Inefficient routing and dispatch
• No visibility into driver performance

The Yipii IoT Solution

Customer Tracking Links

Let customers track their own deliveries:

• Shareable tracking links with no login required
• Real-time position updates every 10-30 seconds
• Estimated arrival times based on live location
• Automatic expiry when delivery is complete
• Branded experience with your logo and colors

Proof of Delivery

Eliminate delivery disputes:

• Geofence timestamps show arrival and departure
• Dwell time tracking records time on site
• GPS-verified locations for every stop
• Historical records available for years

Route Optimization

Improve delivery efficiency:

• Live driver positions for better dispatch decisions
• Route playback to analyze actual vs. planned routes
• Trip reports showing all stops and timing
• Performance metrics per driver and route

Real-Time Dispatch

Respond faster to changes:

• See all vehicles on one map
• Identify nearest driver to new jobs
• Send updates when delays occur
• Resequence stops based on live conditions

Key Features for Logistics

Customer Tracking Link Features

Access Modes

Control who can view tracking links:

• Public - Anyone with the link (for delivery notifications)
• Email capture - Collect customer email before viewing
• Email + code - Verified access with OTP
• Authorized only - Pre-approved email whitelist

Expiration Options

Links automatically expire:

• Fixed date/time - Until end of delivery window
• Hours after creation - 24 hours from when link is generated
• Hours after first access - 24 hours from when customer first views
• On arrival - Expires when vehicle reaches destination geofence

Branding

Customize the tracking experience:

• Your company logo
• Your brand colors
• Contact information displayed
• No Yipii branding visible to customers

What it's worth

Worked examples with the assumptions exposed rather than customer averages — plug in your own call volumes and delivery values.

These are illustrative calculations, not measured customer outcomes.

How It Works

For Your Team

1. Create tracking links manually or via API
2. Share with customers via SMS, email, or WhatsApp
3. Monitor deliveries in real-time
4. Review completed trips for optimization

For Your Customers

1. Receive tracking link when delivery is dispatched
2. View live position on a map
3. See estimated arrival updated in real-time
4. Track until delivery complete

Integration Options

API Integration

Automate tracking link creation:

POST /api/{account}/tracking-link
{
  "asset_id": 123,
  "name": "Order #1234",
  "access_mode": "public",
  "expires_at": "2024-01-15T18:00:00Z"
}

Returns a shareable URL for your customer communications.

Webhook Notifications

Get notified when delivery events occur:

• Vehicle entered customer geofence
• Vehicle left customer geofence
• Tracking link was accessed
• Delivery completed

Cold Chain Add-On

For temperature-sensitive deliveries:

• Real-time temperature displayed on tracking page
• Temperature alerts if thresholds exceeded
• Temperature history for compliance documentation
• Customer confidence with visible monitoring

Frequently Asked Questions

How do customers access the tracking link?

Customers click a link you send them. No app download or login required. Works on any device with a web browser.

Can I see who viewed tracking links?

Yes, access logs show who viewed each link, when, and for how long.

What happens when the delivery is complete?

Links can auto-expire when the vehicle reaches the destination geofence. Customers see "Delivery Complete" instead of live tracking.

Can I use this for B2B deliveries?

Absolutely. Many customers use tracking links for warehouse deliveries, with access restricted to authorized personnel.

Get Started

Transform your delivery operations:

1. Start free trial - No credit card required
2. Request demo - See it in action
3. API documentation - For developers

Yipii IoT helps logistics companies deliver better customer experiences while optimizing operations and reducing costs.