Branding
Put your logo, colour and contact details on the pages your customers see — where branding lives, choosing a colour, and why the contact matters most.
When a customer opens a tracking link, the page they land on can carry your logo and your colour instead of Yipii's.
Before you start — branding lives under Settings → Company, in the Branding & Default Contact section. There is no Branding tab; if you have been hunting for one, this is why. Only an account admin can change it.
Steps
#E8C547, for example. The preview shows the result as you go.
What happens next
Existing tracking links pick the branding up straight away — they read it when the page is opened, so there is nothing to re-create.
The default contact is different: it is copied onto new links when they are created. Links that already exist keep whatever contact details they were made with.
Choosing a colour
The primary colour is used for accents on customer-facing pages, not as a background wash.
Pick something with enough contrast against white to be readable as text and as a small button label. A pale brand colour that works on a printed van looks broken on a tracking page, and a customer squinting at a low-contrast arrival time is a worse outcome than a slightly off-brand one.
The default contact is the point
The logo is the part people ask for. The contact details are the part that saves work.
A customer watching a delivery who can see a phone number does not ring your dispatcher to ask where the van is — they can see where the van is — but when something genuinely is wrong, they reach the right person immediately. Filling this in once removes a decision from every link you ever create.
If it doesn't work
| Symptom | Cause | Fix |
|---|---|---|
| There's no Branding tab in Settings | There never was one | It is a section inside Company |
| The Edit button does nothing | You are editing the wrong section — Company and Branding have separate Edit buttons | Use the one on the Branding & Default Contact header |
| Branding fields are read-only | You are not an account admin | Ask an admin to make the change |
| The logo looks wrong on the tracking page | It has a solid background, or is very wide | Use a square PNG with a transparent background |
| A new tracking link has no contact details | The default contact was set after that link was created | Contact details are copied at creation. Edit the link, or recreate it |
| The colour didn't change on an old link | It should have — branding is read live | Hard-refresh the page. If it persists, check you saved the section |
Related
- Settings — the rest of the Company tab, including timezone and units.
- Tracking links — where branding actually shows up.
- Field service — branded tracking in a real workflow.
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