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User GuideRefer & Earn

Referral FAQ

Eligibility, attribution, reward amounts, tier changes and payout — the questions the Yipii referral programme actually generates, answered plainly.

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Getting started

Who can take part?

Anyone with a Yipii IoT login — owners, managers, operators, drivers. Each person gets their own code, and referrals are tracked per person, not per company.

Where is my code?

Refer & Earn in the main menu. It is generated the first time you open the page.

Does my code expire?

No. It is permanent, and it belongs to your user account rather than to your company — if you change employer, it goes with you.

Can I have more than one code?

One per platform. If you use both Yipii IoT and Yipii Mobility you may have a separate code in each; within IoT you have exactly one.

Sharing and leads

Your code is stored in a browser cookie for 30 days and the visitor lands on a lead form that names you as the referrer. Submitting the form attributes the lead to you.

What if they don't fill the form in straight away?

Anything within 30 days still counts. After that the cookie has expired and they would need to use the link again.

Do not rely on the cookie. If you have someone's details, submit them through Refer Someone yourself — that attribution cannot be lost to a cleared cookie, a different device or a private window.

What do I need to submit a lead?

First name, last name and email. Phone number, fleet size and fleet type are optional and help sales prioritise.

What is a hot lead?

Someone who already knows about Yipii and is expecting the call. You tick the hot-lead box at submission. It converts at a much higher rate than a cold name, and it earns you the Hot Lead badge.

Can I refer an existing Yipii customer?

No. Sales will spot the overlap during qualification and the lead will not reach Won. The same applies to a business already in conversation with Yipii.

Rewards

How much do I earn?

Per asset on the referred fleet, at your tier's rate, with a €50 minimum:

reward = max(€50, per-asset rate × assets)

At the Connector rate of €7.50, a 50-asset fleet earns €375. Full rates are on tiers and rewards.

When is a reward created?

When the lead is marked Won — after the referred business has been an active paying customer for at least a month. Signing up is not enough.

How am I paid?

Every reward is split 50% Yipii credit and 50% gift card. Those are the only two reward types. The credit reduces your next Yipii invoice; credits accumulate and are consumed in order. The gift card is arranged by the Yipii team.

Can I choose the reward type?

No. Every reward is the same 50/50 split for everybody, whatever your role.

Do pending rewards expire?

No. They stay until processed. Rewards move Pending → Issued → Fulfilled.

Tiers and progress

How are tiers calculated?

By total won referrals over your whole history. Scout is the starting tier at zero wins; Connector at 3, Champion at 7, Legend at 15.

Can I lose a tier?

No. Tiers are permanent and never reset, however long you go without referring.

Do upgrades apply retroactively?

No. A new tier applies to the next reward. The third win that promotes you to Connector is still paid at the Scout rate.

How do I see progress?

The tier cards mark yours YOU, and the line above them reads n more wins to Connector.

Badges

Do badges change my reward?

No. Badges are recognition; your reward comes from your tier. See badges and progress.

Can I lose a badge?

No. Once earned, permanently earned.

Practical

Does it work on a phone?

Yes — dashboard, sharing, lead form and badge track are all responsive. WhatsApp sharing opens the app.

Am I notified as a lead progresses?

Yes, by email at each stage, and in the in-app notification panel.

What if I submit the same person twice?

Sales de-duplicates during qualification. Duplicates do not pay twice. Check Referral History before resubmitting.

I have access to several Yipii accounts — which one do referrals land on?

The code is tied to you, not to an account. It is the same code everywhere, and every referral funnels to it.

Still stuck?

Email support@yipii.com, or ask your account manager.

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